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Faulty Air conditioner Hyundai AC manufactured by videocon

Complain ID : CCN020915   25   Complaint's Reply

Consumer Court Complaint Date: July 5, 2016
Modified date: July 6, 2016
  • State :  Punjab
  • City :  Kharar
  • Address: H No 269 Sector 4 Mundi Kharar
Hi I have purchased Hyundai AC( manufactured by videocon) in 2015. It started creating problem in the same year. Somehow I fixed from them since it was in warranty. Now this year I am facing the same problem ( like water leakage from AC). Why I should bear the fees and charges for this. They refused to replace it last year. This is really inconvenient for me. I want my money back. I dont want to keep this

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    Videocon

    by Videocon:

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    Dear Sir,

    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out.

    In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

    Regards,
    Videocon Online Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.