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Craftvilla.com sold me a dublicate item, cfaftvilla customer care not returning product

Complain ID : CCN021830   30  

Consumer Court Complaint Date: August 13, 2016
Modified date: August 13, 2016
maine craftvilla se ek product kharida jiski delivery kal hi hui h or uske niche saaf saaf likha h ki ye 7 din k andar return/refund ho jayega lekin caal krne pr customer care ne kaha ki vapas ni ho sakta..... plzzzzzz do something sir/mam

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