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Complaint against not refund money of cancelled ticket

Complain ID : CCN049135   22  

Consumer Court Complaint Date: October 31, 2020
i had booked ticket from Goibibo in month of February and my flight date was 15 june but flight had cancelled because of lockdown. and on Goibibo site and app not give any response.please help me to get my money from Goibibo.
Complaint Against / To: Goibibo

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.