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COMPLAINT AGAINST FLIPKART

Complain ID : CCN019900   78   Complaint's Reply

Consumer Court Complaint Date: June 10, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: D-1101 Mayuresh Residency Opp Asian Paints Bhandup West
I HAD ORDERED AN ASUS ZENFONE 2 WORTH 15000/- FROM FLIPKART ON 27TH MAY 2016 AND PAID BY DEBIT CARD . MY ORDER NUMBER BEING OD10612043776764000. THE PRODUCT RECIVED ON 2ND June WAS COMPLETELY DEFECTIVE AS THE PHONE WAS NOT GETTING CHARGED. I REQUESTED RETURN AND REFUND OF MONEY. Flipkart is making no attempt to resolve the issue. this is complete harassment, i was hospitalized for 5 days and yet kept following up with flipkart team but there is no response from them. please take stringent action against flipkart and help me resolve the issue.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.