change in rental plan without confirmation

Complain ID : CCN021519   33   Complaint's Reply

Consumer Court Complaint Date: August 2, 2016
rental plan changed by service provider reliance for 4g services before prior confirmatio from client.
Earlier i was offered 799 inr plan with 25% discount for 4 months with 10gb data. suddenly its changed to 900inr/ month.

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    Kiran

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    Tata docomo changed my monthly rental plan without informing me. from 299 to 349

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.