Vijay Sales is delivering Defective/Refurbished Refrigerators

Complain ID : CCN050443   71  

Consumer Complaint Complaint Date: January 9, 2021
I recently booked(on 2nd Jan 2021) a new single door refrigerator from vijay sales and this has been my worst experience so far.

First Time - I got a defective refrigerator on 3rd Jan 2021 and I returned it at the same time.

Second Time - Then I got another defective/broken refrigerator on 4th Jan 2021 and I returned it too at the same time.

Third Time - Then I got another defective refrigerator on 5th Jan 2021. Here the base drawer of the refrigerator was broken and the delivery boy and Rohini area Delivery Incharge assured me that the base drawer will get replaced by Samsung. On the basis of this assurance, I accepted the delivery. But the very next day I received a call from Samsung technician and he was demanding charges for the replacement of the base drawer so I denied for the same

Forth Time - Then I got another defective refrigerator on 7th Jan 2021. This was also returned by me at the same time.

Now, I have only one refrigerator(with base drawer broken which I received on 5th Jan 2021).

I urge everyone please never purchase anything from VIJAY SALES. They are delivering Refurbished Products and cheating the customers.
Complaint Against / To: Vijay Sales

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