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Substandard Product at price higher than MRP on Flipkart

Complain ID : CCN020985   23  

Consumer Complaint Complaint Date: July 8, 2016
I had purchased Gillette Mach3 Turbo Cartridges (Pack of 8) from Flipkart on 28th June 2016 and the order id for same is OD406397064942702000. The listing price of the product was mentioned as rupess 975/- and they sold it to me for 799/- after discount. I received the product on 04th July 2016.
When i opened the pack, to my surprise the MRP and Packed dated were scratched off from the product (Unable to attach image),
I could only notice that the MRP first digit is 7 which means the product MRP should around 700-799 and not 975/- Secondly, the cartridges are so bad that you cannot get clean shave even on 1st shave and i got rashes.

The quality of Cartridges is worst since its very old stock (maybe 4-5 years old) based on the MRP.

When I tried to return the product, there is no return option for my order. i am feeling cheated by Flipkart. Please help me in getting refund for my Product.

Thanks for you assistance.

Best Regards
Dev Devani

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