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SHARP AC 1.5 TON NON WORKING WITHIN ONE YEAR OF PURCHASE

Complain ID : CCN017588   59   Complaint's Reply

Consumer Complaint Complaint Date: April 22, 2016
I bought a sharp 1.5 ton window AC AFA18ST (2 STAR) on 26-04-2015. The AC stopped cooling on 03-04-2016. I registered the complaint by sms on 03-04-2016. the AC was taken by ICECON AIRCONDITIONER, NOIDA on 05-04-2016 which was repaired and returned on 08-04-2016. The AC has again stopped cooling on 17-04-2016.
I raised complaint again but no one from SHARP has contacted me till 22-04-2016. The manufacturer is not giving any service and the warranty will expire.
i want a proper solution to my problem. either extend the warranty or else change the AC.

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    I am very sorry to say that Sharp ac service is not good. No contact number is available. App is not working properly.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.