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SBI Credit Card Refund Delay

Complain ID : CCN045091   37  

Consumer Complaint Complaint Date: May 9, 2020
Dear Sir,

I raised a request on 30th April with service team via mobile app as IVR service was dismal..Apart from auto emailers I have neither received a call nor a human response. Awaiting a refund of Rs 50000. In these critical times you can understand how much imp is money.Please penalize SBI Card accordingly.
Below are the automailers received on escalating my issue
From: CustomerServiceHead@sbicard.com
Sent: 04 May 2020 14:17
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund

From: PrincipalNodalOfficer@sbicard.com
Sent: 03 May 2020 11:38
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund

From: Nodalofficer@sbicard.com
Sent: 02 May 2020 11:37
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058318477 RE: Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund
From: Customercare@sbicard.com
Sent: 30 April 2020 18:48
To: Iyer, Mahesh - Nayara Energy
Subject: RE: Interaction Id- 1-76058318477 Interaction Id- 1-76058024075 Credit Balance Refund / Request for Refund

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