Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

FASTag : Ahmedabad Vadodara Super Expressed Highway takes toll 2 times for one way journey, first at

Complain ID : CCN043708   37  

Consumer Complaint Complaint Date: February 5, 2020
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 304 Gemini Runwal Anthurium, Mulund West, Mumbai 400080
Vehicle No.: MH01BG0267
HDFC Fastag Customer ID : 190000791738

SIR,

I have FASTAG issued by HDFC Bank for vehicle No. MH01BG0267.
On Ahmedabad Vadodara Expressed Highway I was charged two times for one way journey, first at the entry point and second at exit point. If had used cash line I would pay only at entry point.

This has happened two times, on 25th December 2019 and on 20th January 2020 with vehicle no. MH01BG0267.

I wrote emails to-

(1) support.fastag@sahaj.co.in
(2) preferredbanking@hdfcbank.com
(3) fastag.hdfcbank@insolutionsglobal.com
(4) toll.operation@irb.co.in
(5) etc.nodal@ihmcl.com

.co.in and also tried by helplines, but had not got any satisfactory response
Complaint Against / To: FASTag

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.