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Pathetic customer experience home center lifestyle

Complain ID : CCN021293   37  

Consumer Complaint Complaint Date: July 24, 2016
Modified date: July 24, 2016
Hi,

This mail is in reference of a first time purchase from the home center lifestyle, this was a pathetic experience, order placed on 1st still not been fulfilled yet

1. No one confirmed that this order will come in bits and pieces, sofa got believed on 8th and table on 22nd
2. Sofa's installation has been done in a day
3. Issues here is i have following up with the carpenter and the customer service, both are so irresponsible, post fixing the time, they are unable to fix the table, the product is lying in the middle of my drawing room, and it can lead to an accident, its so heavy

just had a word with a representative who called me to tell, that the carpenter will come to fix in the next 1 or 2 hours and so, however the time was fixed for 12 PM today and its not acceptable

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.