Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

ICIC BANK has wrongly mapped my PAN & other particulars in a loan account of Rs. 35 Lakh that ba

Complain ID : CCN052076   26  

Consumer Complaint Complaint Date: April 25, 2021
Dear Sir,


With reference to above following irrefutable facts are brought to your notice:


1)      Myself  MUKESH KUMAR  having a valid PAN No. AKSPK5067B has neither account with the ICICI BANK nor availed any kind of loan from the ICICI BANK.

2) That I came to know about aforesaid fraud / anamoly when applied to SBI BRANCH 

(SBIN0007182) NAPP Township, PO  NAPP NARORA,  Bulandshahr 

for a home loan of Rs. 30 Lakh.    

3) That shocked with the said unprofessional approach I had to investigate & my personal efforts revealed that other person namely Mukesh Kumar   having PAN No -AERPK1332A was sanctioned  loan amount - 35 lakh on dated  28 - 01 - 15 by  the ICICI Bank Sector 50, Noida.

4) That on processing the loan file the SBI has rejected home loan by citing the CIBIL RECORD that is that a Loan of - 35 lakhs already sanctioned in my name on 28 - 01 - 15 when ICICI BANK record will show that I am even remotely not connected with the said loan account.

5) That due to aforesaid negligence and unprofessional approach I have been subjected to mental agony and financial harrassment as the SBI is reluctant to sanctioned the loan because of aforesaid anamoly in CIBIL records. 

            The ICICI BANK is solely responsible for the consequent damages as the builder has imposed 10% penalty for the delay in payment and likely to forfeit the amount already paid to the builder if balance amount isn't paid immediately.

             In view of above prior to approaching appropriate authority /forums I would prefer to get the complaint examined and redressed by the ICICI BANK hence request for following relief:

i) Please correct the CIBIL record and provide the certificate to this effect.

ii) Please award Rs. 5 Lakh towards compensation  for the mental agony and financial harrassment caused to this citizen.

iii) A written apology from the guilty officers and or details of examplary penalties imposed on the guilty officers.


Regards 


Mukesh Kumar 

An aggrieved Citizen of India
Complaint Against / To: ICICI Bank Ltd Sector 50 Noida

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.