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Credit Card Complaint - The bank issued me a second credit card

Complain ID : CCN039743   97  

Consumer Complaint Complaint Date: July 23, 2019
Modified date: August 16, 2019
  • State :  Karnataka
  • City :  Bangalore
  • Address: MIG 4A, 6th Main, 2nd Stage, KHB Colony, Basaveshwarnagar, Bangalore 560079
The bank issued me a second credit card and let me use it even though my first card was already used fully. Now, I am unable to use both cards and they are saying that both cards have combined credit limit. If it was combined limit, how did they let me use the second card even though the first card was full. Now they are telling it was system error and so I have to pay separately on both cards and I cannot use both cards. This is cheating customers. They do not even respond properly to my complaint. The call recording should be proof.
My contact number - 9986581231
Complaint Against / To: Icici Bank

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