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Complaint against Wedding Point shop regrading cancellation of order due to lockdown

Complain ID : CCN044549   26  

Consumer Complaint Complaint Date: March 31, 2020
Complaint against Wedding Point shop regrading cancellation of order due to lockdown.
We had order a dress for rent for 14th april.
But now due to lockdown our wedding has been cancelled.
I called the shopkeeper and asked for refund but he refused.
I need my refunds as the cancellation is not our fault.
Complaint Against / To: Wedding Point

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.