Complaint against Vijay Sales for Asking amount for service from Vijay Sales buy 1 ton window AC

Complain ID : CCN022498   146   Complaint's Reply

Consumer Complaint Complaint Date: September 12, 2016
Modified date: September 17, 2016
  • State :  Delhi
  • City :  West Delhi
  • Address: R180 Mohan Garden, Pin Code-110059
I have purchased 1 ton window AC from Vijay Sales Uttam Nagar outlet on 2nd may 2016.

AC started problem just after few days now i am facing cooling issue. Their engineer visited two times and failed to repair and now service center is asking amount to solve the problem in Air conditioner, though its under warranty and product was purchased just few months before (2nd may 2016).
This Air Conditioner is not working from more than a month.
Please guide me.

Regards,
Chandan Kumar Jaiswal
Mb: 9999321055

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.