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Complaint against Boat regrading earphone service

Complain ID : CCN046377   77  

Consumer Complaint Complaint Date: July 9, 2020
Complaint No - 1142400
Checked my complaint detail at https://support.boat-lifestyle.com/
Complaint Date - June 1st 2020
product name - Boat Nirvana 255R Black
I complained to BOAT Company and registered my complaint on 1st June 2020, From that day I mailed them to the email id info@imaginemarketingindia.com and support@imaginemarketing.freshdesk.com on July 3rd but still, they didn't respond on my mail and still I didn't get my earphone back.
Complaint Against / To: BOAT

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.