Company is not redeeming hotel membership vouchers

Complain ID : CCN044280   51  

Consumer Complaint Complaint Date: March 16, 2020
  • State :  Haryana
  • City :  Gurgaon
  • Address: S-116 FF, Uppal Southend, Sohna Road, Gurgaon - 122001
Dear Sir/Madam,

I took one year hotel membership in the name of 'The Legacy Card' from Cork Products P. Ltd. by making payment of Rs. 10000/- (2 memberships) and company offered me vouchers to redeem at hotels during anytime in a year. I sent mails to the company to redeem the vouchers but company is not responding. I contact with the company's promoter also but getting no positive response. I tried all possible ways to contact them but neither i am getting confirmation or refund of paid amount despite making calls, sms, whatsapp texts and mails.
For your kind information, following mails belong to the company reservations@jukasojourneys.com and as reservations.shs@gmail.com and here below are the contact persons:
Mr. Khanna (promoter) - 9899117004
Ms. Payal Arora - 9645123126
Mr. Ashish Bailley - 9311848184

They also belong to Jukaso Journeys and Ginger Hotels.

Kindly help me in getting refund of Rs. 20000 from the company. I shall be very much thankful to you.
Complaint Against / To: Cork Products Pvt. Ltd.

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