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CNG Hyundai AURA Car CNG not working after 6 month

Complain ID : CCN059927   42  

Consumer Complaint Complaint Date: October 11, 2022
I buy AURA S CNG model car from Harsh Hyundai in Feb 2022 after 7 month i reported complaint to CNG service that car is not supporting CNG fuel. Service center people ask to send vehicle for diagnosis after 3 days they said its fuel ignator coil is not working properly we have to replace it. so we ordered that part in company and company will send in 2-3 days.
After 3 days they called and said 1 person came from Delhi CNG department so please come with your car that he will diagnose and resolve the issue. i went their again and the person came from Delhi checked and said that a other part not "fuel ignator coil" is not working. he ordered that assembly which includes its regulator and other things. then again after 3-4 days i called and asked about assembly status then they said it will take 2 more days. then they called me to change the assembly and after whole day passes then called and said that we changed the assembly but it is not working we are not getting the problem what it is and we are trying trying etc.
now they are unable to resolve my problem so i have to complaint about this that this CNG car for which i paid 9.5 lac Rs is a totally my loss. i am getting stressed daily, my time get waste, my work get disturb and also i am loosing money on petrol daily and cabs when they keep my vehicle
Complaint Against / To: Hyundai Motor Company

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