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Refund not received after cancellation on case on delivery product from Sanpdeal

Complain ID : CCN021600   66   Complaint's Reply

Consumer Case File Complaint Date: August 4, 2016
Modified date: August 4, 2016
  • State :  Assam
  • City :  Tezpur
  • Address: Joint Director Health Services, Sonitpur, Tezpur, Assam
I ordered one I12 Projector 1200 Lumen By Egate (Order No-12692123039)on 6/4/2016 as case on delivery system from online shopping portal named Snapdeal. on deliver, I did not fine the product satisfactory and thus cancelled the order and returned the item. But till now they have not refunded my money despite of my repeated calls and emails.They assure for easy and quick return policy but I failed to get my refund even after 4 months. Please consider my case. Thanks

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    Dear Customer,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

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    Snapdeal has not yet responded about my complain. also they have not refunded my money yet.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.