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REFUND AS PER DGCA

Complain ID : CCN047193   22  

Consumer Case File Complaint Date: August 12, 2020
WE HAVE BOOKED TICKETS IN MORNING FLIGHT AS PER OUR TRAVEL PLAN FOR TRAVEL DATE 31 JULY 2020,BUT DUE TO OPERATIONAL REASON AIRLINES CANCELLED MORNING FLIGHT,WE HAVE ASK AILINES TO MOVE FOR AFTERNOON FLIGHT TIMING WAS 13:45 AT THE TIME OF MOVE THEY THEN AGAIN CHANGED THE FLIGHT TIMING MORE THEN 2 HOUR THE TIMING WAS NOT MATCH OUR TRAVEL. AS PER DGCA WE ARE ELIGIBLE FOR FULL REFUND BUT AIRLINES IS DENIED FULL REFUND KINDLY PNR REC12U SECTOR SXR DEL 31 JULY 2020
Complaint Against / To: GOAIR AIRLINES

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.