Refund issues Rs 3308/-
Complain ID : CCN046661 30
Consumer Act
Complaint Date: July 20, 2020
- State : Delhi
- City : South Delhi
- Address: 1509, Modi Tower, 98, Nehru Place-110019
Dear Sir / Madam,
I am writing to you to raise an issue about: Clothing, shoes and Accessories
The issue that I have experienced was: I had ordered Gap jeans (order Id OD119115724887946000) but the size was bigger for me I tried to exchange it but my exchange got rejected by the seller (as per the info on the app).
So I tried to return it, to my dismay the return also got rejected by the seller (although the product falls under the category of returnable items). I got in touch with customer care and they suggested me to wait till the seller responded...yet again return got rejected by the seller ( as per app info). I called customer care yet again, that representative informed that the seller requires verification so an email regarding the same will be sent to me;.....
In the meantime I had ordered smaller size too(order Id OD119184933077831000) and sadly it does not fit me either, now I have initiated return for the same too and it has met the same fate.
Ideally if they had suspicion about my account they should have put ordering at halt rather than returns. but ordering attracts money So Conveniently its allowed.
Orders worth Rupees 3,308/- are still lying with me with no option of return inspite of the fact these products fall under returnable Products
Regards,
Aarti
It occurred on: 17/07/2020
Refund of
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Aarti Chugh
I am writing to you to raise an issue about: Clothing, shoes and Accessories
The issue that I have experienced was: I had ordered Gap jeans (order Id OD119115724887946000) but the size was bigger for me I tried to exchange it but my exchange got rejected by the seller (as per the info on the app).
So I tried to return it, to my dismay the return also got rejected by the seller (although the product falls under the category of returnable items). I got in touch with customer care and they suggested me to wait till the seller responded...yet again return got rejected by the seller ( as per app info). I called customer care yet again, that representative informed that the seller requires verification so an email regarding the same will be sent to me;.....
In the meantime I had ordered smaller size too(order Id OD119184933077831000) and sadly it does not fit me either, now I have initiated return for the same too and it has met the same fate.
Ideally if they had suspicion about my account they should have put ordering at halt rather than returns. but ordering attracts money So Conveniently its allowed.
Orders worth Rupees 3,308/- are still lying with me with no option of return inspite of the fact these products fall under returnable Products
Regards,
Aarti
It occurred on: 17/07/2020
Refund of
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Aarti Chugh
Related complaints
-
Dealer took money for order and now making excusesAdam shaikh / Consumer Act March 4, 2024 / / KarnatakaMy mother ordered adivasi hair oil from a dealer ( she is a lady). She took 6500 rupees for all order.s At first, our first 2 bottles delivered at hom... -
Trolley bag fraud alwarDipesh / Consumer Act January 20, 2024 / Alwar / Rajasthanमेरे द्वारा एक ट्राली बैग ख़रीदा गया था जैन बैग अलवर से उसके दुकानदार ने मुझे पाँच साल की वारंटी दी और कहाँ था की अगर बैग टूटा तो वापिस कर दिया जाएगा ...
-
Fraud JDP Clud and Resort Holiday PackageGanesh Gole / Consumer Act July 4, 2023 / Ahmedabad / GujaratFraud Company, they will take 40000 rs in the name of holiday packages in 4* hotels and while booking they will provide false reasons after certain th...
-
Fraud JDP Clud and Resort Holiday PackageGanesh Gole / Consumer Act July 3, 2023 / Ahmedabad / GujaratI want to bring to everyone's attention the appalling experience I have had with JDP Club and Resort. I paid a sum of 40000 for a holiday package, but...
-
Fraud deliveryChalla / Consumer Act June 18, 2023 / Cuddapah / Andhra PradeshUnordered delivery came and take 999 rupees amount please return immediately
-
Mumbai local Saturday sunday bandh he phir b tiket diya ja rha heNilesh vekariya / Consumer Act June 10, 2023 / NalaSopara / MaharashtraMe aaj mere gest k sath Nallasopara e tiket Counter se pucha ac local milenga to usne bola ha to mene 4 tiket liya aor station gya but koi local ac tr...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply