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Worst SERVICE Ever OLA cab,I am gonna escalate this matter in consumer

Complain ID : CCN022266   37  

Complaint Complaint Date: August 31, 2016
Modified date: September 1, 2016
I have booked OLA cab yesterday morning as I am on an early morning shift and my login time is 05:00 am.. I booked your cab and I called your driver and he said he is coming in my pick up point within 10 minutes. I have waited for about 20 minute and then I called your Cab driver.. he said he will be there in the next 10 minutes.. OMG.. I called him again after 20 minute.. I called him around 8 to 9 times and he has not responded.. instead he has disconnected my call..

Now imagine.. I am in a critical situation wherein I need a cab urgently and your fucking cab driver is giving me the same response..

I been marked absent just because of your fucking service.

I am sure I am gonna escalate this matter in consumer or else I need a confirmation that the driver have got immediately suspended from his job.

Please let me ASAP.

Driver details : Ganesh ( 9141316424 ) ... white Ritz.. ( KA05A2643).

Regards
Akash Singh

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.