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No refund of money for undelievered product

Complain ID : CCN016805   39   Complaint's Reply

Complaint Complaint Date: March 28, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: Fair Winds Block, Embassy Golf Links, Embassy Golf Links Business Park
I have cancelled two items from snapdeal and they did not refund the money. For one product its saying refund initiated from one month. for another product, they did not deliver item and saying i refused to accept the product while i asked them that i already initiated cancel request and they did not respond.

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    Dear Customer,

    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.