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Moto G 2nd gen touch problem

Complain ID : CCN012647   29  

Complaint Complaint Date: June 10, 2015
Modified date: June 10, 2015
Suddenly while using mobile it got hanged. Normally I used to restart when it happens like that. But now when I was about to switch off my mobile this time, the touch is not working.How can this problem be solved at the earliest ???

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