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display got damage

Complain ID : CCN012624   36  

Complaint Complaint Date: June 9, 2015
Modified date: June 9, 2015
i bought moto e 1st g last year 9/11/2014 but fortunately i drop it down today morning is there is any chance to replacement my mobile or else i have to give it for repair but it has one year guaranty kindly tell me the easy way to solve this problem

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.