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Moto Gen 2 software corrupted

Complain ID : CCN012644   37  

Complaint Complaint Date: June 10, 2015
Modified date: June 10, 2015
As soon as the mobile is switched on, error messages are shown on different system processes, stating the service is stopped. None of the system programs are accessible including Phone, Gallary, Browser, messaging, keyboard, etc. Not able to perform factory reset as well, since keyboard is not opening to enter the key.

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