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Low quality of after sales service

Complain ID : CCN042546   46  

Complaint Complaint Date: October 28, 2019
  • State :  Assam
  • City :  Guwahati
  • Address: House No 39 Bye Lane 2 Kalapahar
I hv purchased Kent water Purifier approx 1 yr back but no one is visited for service at the time of purchase led lights are not working still they are unable to resolve the issue.

Lastly I hv raise service request on 10th sep & 12 th sep still no technician visited again I hv raised request on 26th sep and customer case official give excuse for their service.I request Kent higher authority to give proper training to their customers service team.

My name is Santanu Das
Mobile No. 9954196184
Complaint Against / To: Kent water Purifier

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