Amount reversal in the credit sell of SpiceJet

Complain ID : CCN049023   20  

Complaint Complaint Date: October 27, 2020
Hi I have booked my flight for the month of April 2020 which got cancelled due to lockdown but now when I am trying to book new tickets it's not allowing me to book because my money is in credit shell of SpiceJet they are asking to get back to your travel agency Partner which is one97 communication Limited.
My registered mobile number is:9664799354
My PNR: BHHVPE
Kindly provide me I@T@ number so that the same I can give it to SpiceJet team for fresh new booking
Complaint Against / To: One97communication LTD

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