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Denied to deliver the parcel

Complain ID : CCN048133   34  

Complaint Complaint Date: September 21, 2020
My relative had couriered me a parcel from Buldhana to Nanded and the parcel was accepted by the courier company assuring timely delivery at my home in nanded. However the company denied delivery and asked me to come to the office for collecting parcel. They should have not accepted the parcel in the first place. Kindly help
Complaint Against / To: Cityland Couriers

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.