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Security deposit and wrong charges not refunded

Complain ID : CCN042777   54  

Complaint Forum Complaint Date: November 15, 2019
I had booked a swift automatic version from zoomcar in may 2019.
1) i was delivered swift manual( lower version)
2) i was charged monthly for the higher version car, inspite of repeated complaints.
3) i was forced to pay 27000/- for early termination , since i had not received the automatic version( higher end), in July 2019.
4) amount of 8500/- was withdrawn from my account after termination without prior intimation or bill.
5) security deposit and wrongfully withdrawn money not refunded even after constant email, calls and tweets, till now.
Complaint Against / To: Zoomcar india

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