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Refund not processing

Complain ID : CCN043889   42  

Complaint Forum Complaint Date: February 18, 2020
  • State :  Odisha
  • City :  Raurkela
  • Address: Qrs No-C/31, Sector-7, Ambedkar Chawk
Dear Sir please note i received a item having order number 181746277 from shopclues which is defective so i requested for return which is already reversed picked up by the courier but shopclues not agree to refund please help.
Complaint Against / To: Shopclues

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.