Highly Dissatisfaction with the service

Complain ID : CCN06049   36  

Company Contact Complaint Date: March 4, 2015
Modified date: March 4, 2015
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 471 A- 1st Floor, Kk Square,Near P&g Plaza Andheri (east), Mumbai, Maharashtra
i'm owning Chevy Sail UVA Registration No MH 02 DJ 1102, have bought this car in yr 2014 Feb. have just completed 1st year and in that 1st year the car has gone to service centre at least 5-6 times. my car is having extreme pickup break problem with AC on and without AC also and have to accelerate high and clutch high to get the pickup on road especially on flyovers, n number of times car stereo's speakers stops working. there was water leakage problem on driverside they have fixed it with some kind of white paste.... everytime m raising this complaints to JMD Chevrolet service centre Kurla (Mumbai) they do some temporary arrangements and gives back to me.

I love my car its amazing car but ur stupid service centre people doesnt know to fix the small problems. Now today i've again sent to the same service centre for 2nd free service and they dont have any answers for my problems. they always say we do clutch setting but its getting changed automatically, speaker problem they dont have any answer, for water leakage the bandage they put is worst, my car is black color and white paste on it, looks shit on it will share the pic of the same in my next mail... m literate enough to understand their bluffs.

i'm writing this mail because m afraid that they will create big technical problem with clutch of my car they are all non technical person.....

since last 1 year i've atleast wasted fuel of Rs. 2-3k for this service centre's stupidity. hope you people will take it seriously and get my car's problem fixed forever.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.