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Tata Motors — airbag didn't worked in tata tigor

Complain ID : CCN034713   43  

Car Service Complaint Complaint Date: October 9, 2018
Hi,

I want to bring this in your notice that i purchased tata tigor revotorq xz (O) on july-15-2018 in faridabad, haryana from multitech tata in sector 27 faridabad, i was satisfied with the performance of the car, however my car met with an major accident that took place on september-09-2018, the service centre people promised me that i will get the car back within 10 days, however it’s been more than 20 days and they are unable to tell me the expected date of arrival of the repaired car.

Now the big area of concern which put my life is danger.

The car was damaged very badly from the front, now the beauty of the tata tigor car is even after a major accident from the front the air bags didn’t opened and i felt the threat to my life, i purchased tata tigor revotorq xz (O) car variant due to the safety features of the car, but now i realized that this car is putting me and my family life at risk.



I paid extra money to buy these safety features which actually didn’t worked at all when they were required the most, when i spoke to the person in the service centre on phone number +91-7290050476, even they are unable to understand that why the sensor didn’t worked after this major accident and they don’t have any answers why the airbags did not deploy.

Now i felt totally un-safe in this car which i paid heavily for, as there is no guarantee that if any miss fortune happens again then the airbags will work at that point of time, i want this car to be replaced, as i cannot put the our life in danger due to the fault in the making of this car which i paid very heavily for,

Kindly find below the details of the car.
Chassis number:- mat629401jfk60490
Engine number:- 1.05lcr02fryw24849
Model no. Xz (O) 1.05 rtqbs4

I have also consulted my lawyer for the same for legal action, i am patiently waiting for your response for next 5 days.

You can reach me at +91-9599723780


Well done! Your Complaint has been successfully lodged and your docket number:941392
Complaint Against / To: TATA Motors

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