Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Ola Cabs / ANI Technologies - Blocked a/c without any reason from Bellandur to E-City.

Complain ID : CCN028117   31  

Car Service Complaint Complaint Date: August 1, 2017
Modified date: August 2, 2017
Hi Team,

On 24th of July, I booked a cab around 4:30 pm and came from Bellandur to E-City. After I finish a small work I booked an auto around 5:30 pm but the driver didn't show any sign to pick me up. Also, he rejected my second call. So, I cancelled it (that too before the time they charge me cancellation fee) and booked another auto and came home. All went well.

Now, I am seeing that Olacabs has blocked my a/c because of policy violation. Strange! I have not violated any policy.

I have purchased a pass @ Rs. 49 which will expire in 30 days. I believe they are doing this intentionally to fool their customers.

I already have contacted them via email and social media but they couldn't tell me clearly which policy I violated.
Complaint Against / To: Ola Cabs / ANI Technologies

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.