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MARUTI SWIFT VDI OLD MANUFACTURE YEAR 2015 END (OLD VERSION) SOLD TO CUSTOMER ON 2016 END

Complain ID : CCN030853   20  

Car Service Complaint Complaint Date: February 26, 2018

Dear Sir,


SUBJECT: 1 YEAR OLD MARUTI SWIFT VDI SOLD TO CUSTOMER MODEL-2015 INSTADE OF 2016 (OLD VERSION)


After long communication & getting big harassment / failure from all with a big hope i am sending this email to you for my rights




Your kind reference to the above subject, I am the Costumer Rizwan Ali Shaikh Living at Dubai. I purchased a Maruti Swift VDI from M/s Narayani Automobile Bhubaneshwar, Orissa through Indusland Finance Company in the name of my brother Shaikh Gufran Ali for my family use . I was gone to take delivery of the said car on 19-Sept-2016 and from 3 Pm to 9 PM I was waiting at the Showroom. To my surprise there was no one senior employ at the Showroom at the time of delivery. Finally at 9 PM they delivered a Car 2015 manufacture instead of 2016 manufacture and pressurize asked me to sign a under taking letter regarding manufacture year.


Regret to inform you I I was expecting a 2016 manufacture where as you have given the one year old manufacture (2015). Clearly it was mentioned and all the payments, documentation done from my side as per Maruti PVT. LTD India for the New Model & latest year of manufacture as it’s my right.

even after all i had file a case in bhubaneswar (C.D.CASE 106/17) before 8 month back & always followup to my advocate but until now i didn't face single hearing.whenever i am calling to my advocate from Dubai he is saying they are not coming & case date is extended.since 8 month same reply .


May I request you to look into the above and deliver the required Model & manufacture year as soon as possible.
Please let me know if you need any more clarification in this regard.

Thanking you,

Yours sincerely
RIZWAN ALI SHAIKH
+971 552327040-My Number

9938529652 - - my Brother Number-in india
Complaint Against / To: NARAYANI MOTORS P. LTD

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