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Overcharged by OLA driver and no receipt provided

Complain ID : CCN057038   104  

Cab Booking Complaint Complaint Date: March 20, 2022
I had booked trip from Lodha Aqua Soc to T2 terminal yesterday at 9:32AM and shared the OTP with your driver. The amount was showing 518/- while booking the cab but after the trip ended he showed me screenshot which showed RS 754/- and when i told him that while booking it was showing 518/- he told me there may be some issue with the app. So please show them the bill and i will get difference amount refunded. When i checked my app the trip was showing cancelled. Hence i understand that your driver committed fraud with me and i want you to take strict action against him and pay me my overcharged amount of Rs 250/-. I have attached all the required proofs to prove the fraud hence expecting strict against such drivers who are cheating passengers in the name of OLA. He must have cheated other passengers too hence i demand strict against him.

The car and river everything was same. I paid him 500 (cash) + 254 (Gpay) = 754. The contact no where gpay was done is shown in screenshot and drivers contact no is 9702448589.
Complaint Against / To: OLA cabs

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