Ola asking to pay extra money

Complain ID : CCN059908   27  

Cab Booking Complaint Complaint Date: October 9, 2022
Hi I had taken ride on 20th August the driver demanded cash of Rs 500 during the ride to fill the fuel. The final amount of the ride was 2178 and I paid 1676 via gpay as I had paid Rs.500 in cash. The payment mode on ola app was ola money which i could not change to cash during ride.

Now ola is charging that Rs.500 with late fee charges asking me to pay Rs900. I have complaint to ola several time but no action.

Request you to help waive my pending amount
Complaint Against / To: Ola cabs

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