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Product shown dark pink on the website and delivered of neon pink

Complain ID : CCN022678   21  

BSNL Complaint Complaint Date: September 19, 2016
  • State :  Delhi
  • City :  Central Delhi
  • Address: 12th Flooe , Amba Deep Building, K.G. Marg, Connaught Place , New Delhi-1
Mis-seling of product by showing dark pink as colour on the website and delivering a neon pink colour in actual.

only pink was mentioned on the website and dark pink was shown on the website. So customer will get misguided by assuming it as dark pink.

And as the product was a swim wear it was a non returnable product.
But non returnable only when the product is as per specification of the website. But if the colour is completely different, then either I should be getting the product with same colour or the product should be returned by the company.

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