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Fraud by Paytm web portal Sent duplicate product

Complain ID : CCN021001   28  

BSNL Complaint Complaint Date: July 8, 2016
Modified date: July 9, 2016
I purchased a nivea shaving gel on 4th june 2016. When it was delivered i checked the product and it was a nivea gel. But when yesterday i opened to use it i found that instead of gel, foam is coming out of can.
I tried to upload images but failed

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