Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Incorrect Bill charged by BSNL - Ajay Dubey Area Sales Manager BSNL DOmbivli Kalyan

Complain ID : CCN031209   39  

BSNL Complaint Complaint Date: March 22, 2018
Modified date: April 13, 2018
Dear Sir,
Account Number - 1024842503
Customer ID- Ku2512900013_wcdr


Dear All,

I have taken WIFI broadband connection through Ajay Dubey from BSNL and paid 590 for installation and 600 as monthly charges for 2 MB unlimited plan pm.I have paid in advance for January month internet charges 600 Rs via cheque no 308587 SBI which got credited to BSNL on 11-12-2017, and installation charges of 590 got credited to B4S Solution via cheque no 308586 SBI

At the time of payment I was told by Ajay that the monthly charges will be 600 pm, now my connection is dis connected in the month of February due to payment, which I can see at BSNL site is 1312.

First of all BSNL has charged me from December, where as my connection has started from 8-01-2018, now I am coming to know that I have to pay security deposit as well, which Ajay Dubey had not disclosed at the time of connection and monthly charges plus tax,

BSNL has provided completely incorrect information and I am suffering right now because of this.

Please clarify and provide a solution or dis connect my line., Also BSNL has charged me for whole February month 2018, where as my internet was disconnected in February itself, Ajay Dubey, is a very irresponsible person.
Please help me out here and take strict action against BSNL, as I am receiving SMS, emails, customer care calls on weekly basis from BSNL towards payment, I am getting harrassed by BSNL to a intolerable limit.

Regards,

Kuldeep Jain.
7738567989.
Complaint Against / To: Ajay Dubey Area Sales Manager BSNL DOmbivli Kalyan

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.