compalint regarding return product which purchase from online

Complain ID : CCN019809   39  

BSNL Complaint Complaint Date: June 6, 2016
  • State :  Gujarat
  • City :  Vadodara
  • Address: 303,PARSHAV COMPLEX,R.V.DESAI ROAD,VADODARA-390001

my order id is OID50978.i have bring this product from your site.but this product is different from booked.i have attached images here.also this product is used product and old.so i want to return this product.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.