WRONG DEDUCTION, have complained no. of times to ICICI through various channels

Complain ID : CCN025954   35  

Banks Complaint Complaint Date: February 5, 2017
Modified date: February 5, 2017
My a/c no is 112501512334
I have made two transaction as per the details given below
19-11-2016 VPS SETHI BAR B 20161120014211 0 RS371
19-11-2016 VPS SETHI BAR B 20161120014910 0 RS371
On both the occasion amount was deducted from account but transaction was shown unsuccessful at vendor(VPS Sethi) end.I have complained no. of times to ICICI through various channels but no heed was paid to my complain.After putting on lot of efforts the amount was credited to my account last week only.But the amount has again been deducted from account by ICICI officials without informing me the reason for deduction. Kindly look on to the problem on urgent basis.
Complaint Against / To: ICICI

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