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We have received a confirmation from bank that no amount was debited

Complain ID : CCN037553   43  

Banks Complaint Complaint Date: February 21, 2019
Modified date: February 23, 2019
Hi I am syed musheer i have done transaction on 10th February 2019 it got failed and amount deducted from bank. i got a message given details below

1.Reference ID : 42928956
2.We have received a confirmation from bank that no amount was debited for the transaction ID: P1902102037462464372002 of ₹ 10000.
3.UTR number: 904160395036
4.Registered mobile is 7204143915

Phonepe customer is saying such amount has not deducted and not refunding my amount since from 10th February and sending a mail like issue is resolved

Complaint Against / To: SBI hennur branch

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