Refund pending fron two years
Complain ID : CCN050151 33
Banks Complaint
Complaint Date: December 21, 2020
- State : Delhi
- City : Central Delhi
- Address: HDFC Bank Lajpat Nagar Part 2, New Delhi 110024
I have been chasing HDFC Bank for my payment which was deducted in Jan 2019 for the amount of 56980.00 INR. I have exchanged several emails with all valid proofs and documents with copies mark to Mr. Puri (CEO - HDFC Bank). The reference number of the complaint given by the bank is HBL=070-551-288. There is no solution given to me so far. Everytime the bank makes some excuse or the other. Now the bank has told me that they are waiting to hear back from UK home office on the payment release, while I have provided them with all reference details. The bank is hiding the information from me as a customer and when I told them that I will include consumer complaints department, they behaved as if they dont bother. Can I please request someone to intervene and get me my hard earned money with the interest from past two years. Obviously, if I owe this money to bank , then they would have charged me a high rate of interest for 2 years window, therefore I deserve the same as compensation.
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