NEFT transaction gone into wrong account

Complain ID : CCN017846   30  

Banks Complaint Complaint Date: April 30, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: 5/602,old Golden Nest,phase 3,mira Bhayender Road,mira Road East 401107 Thane
To
Respected
Branch manager,
S.v.road branch
ICICI BANK
Santacruz west

Sir,
My name is Narendra Jalamsingh chouhan

Account No:124801501174,
001101588907

Mobile No:9029679252

I was trying to send 25000 rs. To Patel Jasoda Ben Raman Bhai,whose account no. Was
31730100000839
to Godhra branch of Baroda Gujraat Gramin Bank.

But,

I wrongly entered payee bank name as Bank of Baroda of Godhra branch and its IFSC code,
The beneficiery name and account number were correct.
My amount was deducted in morning on 28/04/2016.
Afterwards in afternoon,when the beneficiory didn't received the amount,i talked to ur customer care executive,where he replied that NEFT transaction sometimes may take 48 hrs.
So after 4pm when the amount didn't reached to the same,i again contacted my beneficiery and cross checked all details,wherein i found that his bank was not Bank of Baroda,but Baroda Gujrat Gramin bank,
So i humbly request you through this mail,
So kindly reverse the payment back and i m ready to give u all documents,if required any.
The amount is of 25000 rs. And is credited to account name which is completely different from my registerd payee details.
After notification from icici bank to Bank of Baroda,the Bank of Baroda branch will help me in reversal of my wrong transaction.
So your initiatI've is UTMOST important.

Kindly see the transaction attached screenshot from my bank account of:-
1)Payee details
2)Deducted amount Transaction number
3)Name and Account no. Of beneficiery
And do the needful,ASAP

Regards

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