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Misuse of ECS, had used Bajaj Finserv Services in 2012

Complain ID : CCN025012   44   Complaint's Reply

Banks Complaint Complaint Date: December 19, 2016
Modified date: December 20, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: Dwaraka Nilayam, Flat No 403, Near Andhra Bank, Electronic City Phase 2
I had used Bajaj Finserv Services in 2012 and i have cleared all my outstandings as per the timelines. After 4 years, now BajajFinserv have taken 99RS as account maintenance charge which illegal. When customer does not want to buy any product, why is the charges being put? When the ECS was closed 4 years before, why it was used to charge again? There are multiple calls and emails sent and Bajaj have assured Refund but its been 15 days and no refund provided and no response on emails received. I want Bajaj Finserv to return my money with Respect and also pay me 1000Rs for causing inconvenience and misusing ECS.
Complaint Against / To: Bajaj Finserv Lending

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.