Driver refusing the ride and also denying to cancel

Complain ID : CCN041384   25  

Banks Complaint Complaint Date: September 11, 2019
I booked Jugnoo auto number MP09RA4593 driver name Tony Silawat. Driver accepted the ride request and later on denied. He is not cancelling the ride also which is quite disappointing as I am unable to look for other juganoo available

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.