Not refund my amount booked my ticket

Complain ID : CCN038420   50  

Banks Complaint Complaint Date: April 18, 2019
Modified date: May 25, 2019
i booked my ticket from 11april2019.
but my transaction is not done..so please refund my amount 5727.45..please refund my amount as soon as possible.it is very needful.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.