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Cash did not withdrawal from ATM issue with HDFC Bank

Complain ID : CCN029815   25  

Banks Complaint Complaint Date: December 12, 2017
Modified date: December 13, 2017
  • State :  Haryana
  • City :  Gurgaon
  • Address: Gurugram, Haryana, India
Hi,

I am hdfc bank customer. I have withdrawn Rs. 10000 from HDFC bank ATM in United Bank of India's ATM in Farrukhabad on 18 Nov 2017. 10000 amount was deducted from my account but no cash come from ATM. I have waited there 30 min. but no cash come.

I have registered complaint against this disputed amount on 21 Nov 2017.

Complaint Reference id: 1447251
Date: 21-Nov-2017

and they said that they resolve my issue with 7 - 15 working days. I have called many time on hdfc customer-care, they always replied that my complaint was in process. After 21 working day I called them and ask for my money. They check and said that my complaint is still in process. I have requested them to register another complaint again my last complaint.

New complaint Reference id : 1217034730
Customer care name: Shipra, Gurgaon.
Date: 8-Dec-2017

Now I still not get my disputed amount.

I request you to please ask bank's customer care to resolve my issue and return my Rs. 10000 in my account.
Complaint Against / To: HDFC Bank

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