Wrong charged bill, I received a bill of Rs 1330.38 in this month (JULY)

Complain ID : CCN028086   40  

Airtel Complaint Complaint Date: July 29, 2017
Modified date: July 30, 2017
I received a bill of Rs 1330.38 in this month (JULY) and they said that the extra amount has been charged for extra data consumption though I am having active data plan and my airtel app is showing that i have 1.25 gb data remaining.

I do not know how can they charge for extra data consumption while I have not used the full data.

I called them and they said they can not do anything.
Complaint Against / To: airtel

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